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NameIn the Company of Spies: When Competitive Intelligence Gathering Becomes Industrial Espionage
Author(s)Crane, Andrew
Editor
Year2005
Publication TypeJournal Article
Web Locationhttp://hbr.org/product/in-the-company-of-spies-when-competitive-intellige/an/BH134-PDF-ENG
KeywordsBUSINESS intelligence, BUSINESS ethics, INDUSTRIAL management, COMPETITION, CONFIDENTIAL business information, ESPIONAGE, Business ethics, Competitors, Industrial espionage, Information & communication technology, Intelligence gathering, Market research
Areas of InterestCorporate Governance
CitationCrane, A. 2005. In the Company of Spies: When Competitive Intelligence Gathering Becomes Industrial Espionage. Business Horizons 48 (3):233-240.
SummaryAt what point does legitimate competitive intelligence gathering cross the Line into industrial espionage, and what is it about certain intelligence gathering practices that makes them open to critici
Abstract / DescriptionAt what point does legitimate competitive intelligence gathering cross the Line into industrial espionage, and what is it about certain intelligence gathering practices that makes them open to criticism? In order to shed tight on current developments in the competitive intelligence gathering 'industry' and the ethical issues that are typically raised, this paper looks at three recent cases of industrial espionage, involving major multinationals, such as Procter & Gamble, Unilever, Canal Plus, and Ericsson. The argument is made that, from an ethical point of view, industrial espionage can be assessed according to three main considerations: the tactics used in the acquisition of information, the privacy of the information concerned, and the consequences for the public interest as a result of the deployment of the information by the intelligence gatherer.

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Publisher/OrganizationBusiness Horizons
Cluster LibraryNone

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