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- A Few Tips About Corruption in the U.S.
This case presents the situation faced by three people in the United States as they exit a restaurant in California. They are discussing whether tipping is a form of private sector corruption, similar to public sector corruption that pervades many c...
Disciplines: General Management, International Business
- Alberta Theatre Projects: Governance in Times of Crisis
Alberta Theatre Projects (ATP) was a performing arts non-profit organization. It enjoyed a strong brand recognition as a socially liberal organization in a community with strong conservative values. With funding from the Alberta Performing Arts Stab...
Disciplines: General Management
- Anti-terrorism Law Forces Business To Scrutinize All Dealings
Canada's new anti-terrorism law, Bill C-36, will have a significant impact on the business community. While the bill vastly increases the government's powers to investigate and prosecute terrorists, it also puts the onus squarely on business to scru...
Disciplines: General Management
- Aurora Cultural Centre
The Aurora Cultural Centre's mission is to foster a more just community, globally and locally, by providing community education on diversity and cross-cultural awareness, global development issues, and immigration/refugee issues. The centre also pro...
Disciplines: General Management
- AWC Inc.: The Ventilation Dilemma
Alex MacDonald, president and owner of AWC Inc., a southwestern Ontario aluminum fabrication operation, is confronted with a decision of whether to install ventilation equipment that will negatively affect the financial performance of the company, p...
Disciplines: General Management
- Blue Ridge Spain
Blue Ridge Spain was a joint venture established between a well-known American fast food chain and an "old guard" family-run agricultural company that was seeking to diversify in the wake of Spain's entry into the European Union. The European Region...
Disciplines: General Management, International Business
- Bombardier versus Embraer: Charges of Unfair Competition
One of Canada's high-tech success stories, Bombardier, changed the airline industry with the introduction of its short-haul turbo-prop planes and jets in the early 1990s. By the mid-1990s, a new player from Brazil, Embraer, had entered the market an...
Disciplines: General Management
- Building Sustainable Value Through Fiscal and Social Responsibility
Subtle misdemeanors that are not illegal but rather blur the line between right and wrong can cause serious damage to corporations as they are both widespread and widely accepted. This author argues that over the long run it is the pursuit of both s...
Disciplines: General Management
- Calgas
Calgas is one of Canada's top 25 oil and gas producers, with multinational principal shareholders and a multinational board of directors. A board member has been shopping the company without the board's knowledge or approval, and has been unsuccessf...
Disciplines: General Management, International Business, Resource Extraction
- Call-Net Enterprises Inc. (A)
Call-Net Enterprises Inc. is a publicly owned telecommunications company offering phone, data and on-line services. After years of successful growth, Call-Net participated in an unfriendly takeover costing $1.8 billion and their capital expenditures...
Disciplines: General Management, International Business
- Cameco in Kyrgystan: Corporate Social Responsibility Abroad
Based in Saskatoon, Canada, Cameco was the world's largest uranium mining company. It had developed its policy for corporate social responsibility in northern Saskatchewan where it had its major mining operations and where there were a large indigen...
Disciplines: General Management, International Business, Resource Extraction
- CCL Industries Inc.: Building and Maintaining an Effective Board
CCL Industries Inc. is one of the top packagers of consumer products in the world. Over its 50-year history the company had grown from a small room to a multinational firm employing 7,500 people with over $1.6 billon in sales. CCL faces an uncertain...
Disciplines: General Management
- CCL Industries Inc.: Divesting the Custom Division
In 2004 CCL Industries Inc. was a leading producer of value-added outsourcing custom products and packages for numerous large consumer packaged goods companies. CCL's chief executive officer and vice-chair faced an important strategic decision. The ...
Disciplines: General Management
- China Minmetals Corporation and Noranda Inc.
The proposed takeover of Noranda Inc. (one of the biggest mineral players in the world) by the Chinese state owned enterprise, China Minmetals Corporation, was cause for Canadian government concern as it required some understanding about the working...
Disciplines: General Management, International Business, Resource Extraction
- Chinese Professional Managers and the Issue of Ethical Behaviour
Labour dispute cases in China increased by nearly 300 per cent between 1990 and 2000. Many such disputes stem from a high probability that managers will behave unethically. This sets up a vicious circle: Owners don’t trust managers; managers, in tur...
Disciplines: General Management
- Cirque du Soleil's Human Resource Management Practices
The case discusses the human resource (HR) practices of Cirque du Soleil, the Canada based circus entertainment company. Since its inception in the mid-1980s, Cirque had been known for its innovation and creativity. In 2007, Cirque had more than 3,0...
Disciplines: General Management, Human Resource Management
- Citigroup in Post-WTO China (B)
Citigroup had become too complex for investors to understand, and so share values stagnated. Furthermore, over the period 2000 to 2005, many divisions within Citigroup were charged with illegal or unethical behavior. It seemed that Citigroup had sim...
Disciplines: General Management, International Business
- Coastal Uniforms
Coastal Uniforms provides a cleaning service for work uniforms. In an effort to improve profitability, the company institutes a series of measures of increasingly questionable ethics, causing a downward spiral of the company's corporate culture and ...
Disciplines: General Management
- CQUAY Technologies Corp.
CQUAY Technologies Corp was a privately-held Canadian software company with offices in Toronto, Calgary and Washington, D.C. CQUAY marketed a patented location intelligence engine called Common Ground. The company's technology was designed for an em...
Disciplines: Entrepreneurship, General Management
- Digital Economy - The Need for Change
Digital Economy was founded in 1994 as a private think tank focused on researching the effects of emerging technologies on competitive strategies and high performance organizations. By the late 1990s, clients demanded consulting services to complime...
Disciplines: Entrepreneurship, General Management
- Divesting the Zambian Mining Industry
The Zambian government embarked on a divesture of its mining industry in 1992. However, by July of 2004, 67 per cent of the mining assets were still in government hands and the government is still looking for equity partners. This case can be used a...
Disciplines: General Management, International Business, Resource Extraction
- Enterprise Risk Management at Hydro One
An early adopter of Enterprise Risk Management, energy giant Hydro One anticipated new threats and opportunities in an industry that faced climate change and carbon legislation, the deregulation of electricity markets, and the greater adoption of re...
Disciplines: General Management
- Ethyl Corporation of Virginia: The MMT Battle in Canada (A)
When its main products, gasoline lead additives, were banned in most developed countries, a U.S. company introduced an environmentally friendly, octane-boosting gasoline additive, methylcyclopentadienyl manganese tricarbonyl (MMT). The product was a...
Disciplines: General Management, International Business
- Festival by the Sea
The Festival by the Sea (FBTS) has been successful by all accounts except financially. As the General Manager reviews the recent performance of the festival, she also noted several challenges lied ahead. The events industry needs better educated pro...
Disciplines: General Management
- Fishery Products International Ltd.: A New Challenge
Newfoundland-based Fishery Products International (FPI) is one of the largest seafood companies in North America. FPI has experienced its best performance in a decade and has recently survived a hostile takeover bid by three competitors who acted in...
Disciplines: General Management, International Business
- Flex Industries Limited
On November 8, 2001, the entrepreneurial owner of Flex Industries, a leading Indian firm in the flexible packaging industry, was accused of bribing the central excise commissioner in a case of evasion of excise duties. Excise duty is levied under th...
Disciplines: General Management, International Business
- Geotech Telecom
Geotech Telecom (Geotech) is a small but successful 14-year old company that provides telecom consulting to two main clients, Rogers Telecom and Bell Canada. The company is facing the upcoming transfer of a large multimillion-dollar telecom contract...
Disciplines: Entrepreneurship, General Management
- Grandview Excavators Ltd.
Grandview Excavators Ltd. is a privately owned company that prepares and excavates land for construction development. A recently promoted project estimator has prepared a quote for a project. He receives a phone call from the customer stating that t...
Disciplines: General Management
- GVM Exploration Limited
GVM Exploration Limited's (GVM) $2 million environmental assessment project at Grizzly Valley was disrupted by a road blockade set up by a small group of local First Nation people. How GVM handled this situation would not only affect the progress of...
Disciplines: General Management, Resource Extraction
- Haskanye School of Business Student Orientation Barbecue
The president of The Social Exchange at the Haskayne School of Business has only one chance. In his last year before graduating, he wants to host an ambitious event that will be remembered positively. The Friday prior to the commencement of the fall...
Disciplines: General Management
- Hilcrest Auto
Hilcrest is a manufacturer of parts for the automotive industry. The quality manager of the company's Small Parts Division struggles to improve the quality of the firm's heater core tubing production process. A comprehensive operations analysis must...
Disciplines: General Management
- Home Depot Canada: Ecooptions
In December 2005, The Home Depot Canada (THDC) rolls out its EcoOptions product line. The market for environment-friendly products has been changing in terms of vendor interest, consumer demand and competitive dynamics. THDC has been pushing that ch...
Disciplines: General Management, Marketing
- Hydro-Quebec and the Great Whale Project
Senior management of Hydro-Quebec were faced with the problem of how to avoid the possible cancellation of its multibillion dollar hydroelectric development project due to highly publicized opposition from aboriginal rights groups and environmental ...
Disciplines: General Management, International Business
- Inco and the Voisey's Bay Decision
After paying $4.3 billion in 1996, for one of the world's largest deposits of high-grade, low-cost nickel at Voisey's Bay, in Labrador, Canada, by 1998 Inco Ltd. projected it would not be able to mine any ore until at least 2001. During this period ...
Disciplines: General Management, International Business, Resource Extraction
- Ivey Builds: The Second Act
Ivey Builds: The Second Act examines the process and outcome of a student lead initiative to build a Habitat for Humanity house and organize an international conference on corporate social responsibility. Students will learn how to identify the impo...
Disciplines: General Management
- Johnson & Burgess Limited
Johnson & Burgess, one of Canada's most successful and largest advertising agencies, must make a key ethical decision. It has been invited to make a "speculative presentation" for the largest account it has ever been offered. However, the account cr...
Disciplines: General Management
- Jonathon Elderslie and the Board Decision
Jonathon Elderslie, recently retired after running his own company for 30 years, must decide what questions he should ask before deciding whether to join the board of directors of a publicly traded company. While flattered by the invitation, he has ...
Disciplines: General Management
- Lakeland Mining Corp.
There is a very personal and dramatic confrontation between the chairman and the CEO of the board of directors. This circumstance will offer the students the opportunity to analyze corporate governance and the authority and accountability issues tha...
Disciplines: General Management, Small Business
- Laurel Upholstery
A senior manager at Laurel Upholstery learns from an unexpected meeting with a former senior manager at the firm's Montreal factory that only managers of a certain origin - regardless of seniority or performance - were being promoted into top manage...
Disciplines: General Management
- Make Green Delicious: Sustainability at Jamie Kennedy Kitchens
The case illustrates the challenges of growing sustainably by tracking the 30-year journey of a quintessentially Canadian chef, environmental champion, and strong advocate of slow food, seasonality, local sourcing and artisan food production. Set in...
Disciplines: Entrepreneurship, General Management
- Malawi Business Action Against Corruption
The founding executive director of the African Institute for Corporate Citizenship (AICC), felt very tense as he typed the last revisions to the speech he would be giving to a Llongwe merchants’ association later in the week. He really enjoyed proud...
Disciplines: Entrepreneurship, General Management, International Business
- Mansfield Minera’s Approach to Corporate Social Responsibility
This document reports the results of a field study that was conducted October 11-15, 2011. After a description of the context (company, area, and social and environmental factors) and of the field observations, the results are discussed in terms of ...
Disciplines: Business Ethics, Corporate Social Responsibility, Environment, General Management, Leadership, Operations Management, Organizational Behaviour, Resource Extraction, Sustainability
- Mearl Oil Company: Environmental Impact Targets (A, B, C)
Mearl Canada Limited does not want to implement Mearl Oil Company's environmental impact targets because, in Mearl Canada's opinion, the targets create an extra layer of regulation for considerable cost and negligible benefit. Mearl's position is th...
Disciplines: General Management, International Business, Resource Extraction
- Medicare and Drug-eluting Stents
The U.S. Food and Drug Administration has recently approved a drug-coated stent for use in angioplasty procedures. The stent is expected to reduce the rate of repeat procedures due to restenosis, and to postpone the need for more invasive surgery su...
Disciplines: General Management
- Monsanto and Roundup Ready Wheat
Monsanto is a large chemical manufacturing company specializing in chemical products for agricultural use. This case explores the company's attempt from 2002-2004 to launch a version of genetically-modified wheat in Canada. It details opposition to ...
Disciplines: General Management, International Business
- Noranda-Andacollo
Noranda is preparing to develop a $400 million copper mine in Chile. The Task Force of Canadian Churches opposes the investment because of the lack of human rights in Chile and has made its presence felt at Noranda's last five annual meetings. Enoug...
Disciplines: General Management, International Business, Resource Extraction
- Note on Individuals, Corporations and Society
The importance of responsible value creation is indisputable for society. How could we argue that the well-being of future generations is not important? The disagreement is with the role of corporations in this process. This technical note offers tw...
Disciplines: General Management
- Pepsi Challenge - Russia 1992
Russia was in transition from a planned to a market economy. Pepsi had preceded Coke into the former Soviet Union and was optimistic that it could further increase its market presence. However, it required a Russian organization to implement its str...
Disciplines: General Management, International Business
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